Check your inbox for your Client Services Agreement (e-signature) and your first invoice, both arrive from KBG Media within minutes of your welcome email. Sign the agreement and complete payment setup, and step one is done.
Create your free Metricool account: https://f.mtr.cool/VZVXLF
Connect ALL your social media accounts inside Metricool
In Metricool settings, add [email protected] as a Team Member
Reply to your welcome email with "Metricool done" so we can confirm access
Send your logo, brand guide, photos, videos, and any marketing materials. Your welcome email contains your personal upload link — everything lands directly in your client folder.
Book all three now — Session 1: Content Planning (week 1) · Session 2: Analytics Review (week 2) · Session 3: Strategy Alignment (week 3).
Questions? Reply to your welcome email, a real human (usually Steicy) answers.